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Using Informatics-Enabled Quality Improvement Techniques to Meet Health Record Documentation Requirements in Radiology Reports

Purpose

Medicare requires documented teaching physician involvement (attestation) in trainee-generated radiology reports. Automated attestation statement insertion in reports expedites the process but does not comply with requirements for active attestation. We evaluated an informatics-enabled quality improvement (QI) intervention to improve health record documentation requirements for active attestation.

Materials and Methods

Institutional review board approval was not needed for this QI project performed in a 776-bed tertiary/quaternary teaching hospital. The intervention consisted of (1) policy requiring staff radiologists to actively attest to trainee-generated reports by personally activating a “macro” in the reporting system and (2) a semiautomated process to detect reports missing attestation; radiologists received daily e-mail reminders until the attestation statement was inserted. A random sample of 600 of 123,561 trainee-generated radiology reports created 17 months after the intervention (May 2011) was manually reviewed to determine attestation policy adherence. The number of attestation statements added in response to reminders throughout the entire study period was also evaluated. Trend analysis of the number of report addenda containing solely the attestation statement (proxy for missing initial attestation) was performed.

Results

Of 600 reports, 594 (99%) contained the attestation statement. Monthly attestations in response to email notifications decreased from 585 to 227 by the sixth month, a 2.6-fold reduction ( P < .01). No significant trend was observed the following year, indicating a sustained effect.

Conclusion

Informatics-enabled QI techniques resulted in 99% adherence to our teaching physician attestation policy with sustained results. Similar approaches may help improve adherence to other mandated performance measures in radiology reports.

Radiologists in both academic and private practice settings must document specific content in radiology reports to meet an increasing number of quality measures , safety goals , or compliance requirements . Reporting templates created within speech recognition software or structured reporting applications can remind and encourage radiologists to document specific content in their reports. However, it is unclear whether such technology interventions alone can uniformly guarantee capture of needed content in radiology reports. Moreover, such approaches will require all radiologists to use report templates [e.g., the structured reporting templates of the Radiological Society of North America ] for every report they create, which may be challenging in the short term.

As an example, Medicare Part B requires documentation of teaching physician involvement (attestation) in trainee-generated radiology reports . Institutions have taken several approaches to address this requirement; some academic radiology departments automatically add the attestation statement at the end of all trainee-generated reports, others allow the trainee to enter the attestation statement, and some require staff radiologists to attest . The interpretation of the relevant Centers for Medicare and Medicaid Services (CMS) teaching physician attestation policy by our institution’s compliance officer requires staff radiologists to actively attest (rather than using an automated attestation process) by entering an attestation statement at the time of final signature in each radiology report created by a trainee. Trainee-entered attestation statements were deemed to create a quality and compliance risk, as the report would contain the attestation statement even before an attending radiologist signature.

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Materials and methods

Setting

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Preintervention Trainee-Generated Report Approval Workflow

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Intervention

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Figure 1, Report in a radiology faculty's queue, awaiting review. The attestation template is available from a list at the right hand side of the application.

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Study Period

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Data Collection

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Statistical Analysis

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Results

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Figure 2, Number of addended reports containing solely the attestation statement post intervention implementation.

Figure 3, (a) Shows significant gradual decrease in the number of addended reports containing solely the attestation statement (proxy for reports requiring reminders) during the first 6 months of the intervention period (p<0.01). (b) Demonstrates no significant trend during the 7 th to 17 th month after the intervention, confirming the effect was sustained.

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Discussion

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Conclusion

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References

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